Your Membership dues may be paid in one of two ways: monthly EFT payment from your bank account or credit card or you may choose to make an annual payment. Cash, check, or credit cards are accepted for payment options. Membership dues are subject to change with a 30-day notice to members.
EFT Payment Plan
With the monthly payment plan, you make an initial down payment (Joiner's Fee and first month dues). You then authorize the YMCA and your bank or credit card company to automatically debit your account. Your membership and monthly dues are continuous until you notify the YMCA, with 30 days notice, to terminate your membership.
Annual Payment Plan
With the Annual payment plan option, you will be asked to pay the full amount at the start of your membership. You will receive a renewal notice prior to your anniversary date. Memberships automatically renew until terminated.
Making Changes to Your Membership
You may change your membership type or payment account information at any time. Please note the changes require 30 days advance notice. You may terminate your membership at any time.
Satisfaction Guarantee
We believe so strongly in the quality of our member services and programs and are willing to provide a satisfaction guarantee for all memberships. If, during the first month of your membership, you are not satisfied for any reason, you may terminate your membership and receive a 100% refund of both your Joiner Fee and membership fee.
Annual memberships can be terminated at any time, with a pro-rated refund issued for the unused portion; monthly memberships require 30 days advance notice.
Membership Hold
Members may temporarily hold their membership for up to three months during the course of the year for medical reasons or extended travel. Other extenuating circumstances must be approved by an authorized staff member. A Hold form must be completed at least 30 days in advance of the requested hold date.
Transferring Your Membership
If you wish to transfer your branch membership to another YMCA of Metropolitan Branch, you will not be charged a Joiner Fee. Simply go to your current branch to complete the termination process, then go to the new branch you wish to join. If you are leaving the Dallas area and wish to join a YMCA in your new hometown, we can provide a letter stating you paid a Joiner's Fee and were a member in good standing.
Refund Policy
Complete refunds will be made on all programs not meeting minimum enrollment requirements. All refund requests must be made in writing prior to registration deadline and will be subject to a service fee. No refunds can be made after the start of a program without proper authorization. All refunds are subject to specific program rules as well as Director approval.
