We will start setting up your party 15 minutes before the scheduled start time, so feel free to arrive around that time. If you arrive any earlier, your room or table may not be ready due to other parties occurring before yours. 

Feel free to bring a birthday cake, cupcakes, or cookies, candles, and presents. We do not allow outside food, drinks, or coolers. 

We will provide pizza. We will contact you a few days prior to your party to get your pizza order if you did not specify it at the time of booking. Pizza orders must be placed by 5 p.m. on the Thursday prior to your party. We do not allow outside food, drinks, or coolers; you may bring your own birthday cake, cupcakes, or cookies.

Yes, ice cream cake or individual ice cream cups are allowed - we can store both in our freezer. 

Unfortunately, no. We do not allow outside food or drinks at the Y. Your party package includes one 16oz bottled water or juice box per child. If you need additional drinks, we have water stations with filtered water or a vending machine with drink options. 

If you cancel your party with less than 72 hours notice, we will work with you to find another date and time to host your party or you will forfeit the full deposit. If you choose to reschedule your party and cancel at a later date, you will forfeit your full deposit. Deposits are applied to the remaining balance at the end of the party. 

If weather or acts of God cause the facility to close, your party will be re-scheduled. No refunds will be given due to weather or acts of God. 

Yes, you will have a party host who will take care of everything you need. Yours will be their only party. 

Yes, all children participating in party activities count toward the 12. We do not charge for parents, grandparents, or friends who would like to stay and watch. 

Pizzas are ordered from local pizza vendors. All pizzas have approximately 8-10 slices each, and feed 3-5 people. All pizza orders must be placed by 5 p.m. on the Thursday prior to your party. We do not allow outside food, drinks, or coolers besides your birthday cake, cupcakes, or cookies. 

Yes, you may. We will provide table cloths, paper goods, and utensils. You can choose between purple, blue, pink, black, and white colored themes. If you want specific themes or colors, please provide your own. 

No need to call us - just email your pizza order to the email address included in your order confirmation. We will update your party information with whatever your need and will email you a confirmation reflecting the changes. All party changes, including pizza orders, must be placed by 5 p.m. the Thursday prior to your party. 

Unfortunately, we cannot hold any spots without payment of the deposit. 

To ensure you get the date and time you prefer, we recommend booking your party at least 4 weeks before the party. Call or email Bertha Martinez at bmartinez@ymcadallas.org or 214-297-9622.

We have standard 6 foot banquet tables that seat up to 8 children. 

Yes, if your child has any special needs, please let us know upon booking your party so we can make the appropriate accommodations and inform your party host.