For Youth Development ®
For Healthy Living
For Social Responsibility
During your first month as a member, if you are not satisfied for any reason, you may cancel and receive a 100% refund of all fees paid. Annual memberships can be canceled at any time, with a pro-rated refund issued for the unused portion; monthly memberships require 30 days notice.
Member/Guest/Participant Behavior Standards
The YMCA of Metropolitan Dallas is committed to providing a safe, comfortable, and welcoming environment for all and we ask all persons to act maturely, behave responsibly, and to respect the rights and dignity of others at all times when in our facilities, on our property or participating in our programs or events.
This Code of Conduct outlines prohibited actions. This list is not all-inclusive, and the YMCA reserves the right to deny, suspend or revoke membership/access privileges to any person if, in the YMCA’s sole discretion, the actions/inactions of a person are detrimental to the health, safety, or enjoyment of its employees, volunteers, members, or participants.
Unlawful, abusive, derogatory, harassing, unwelcome, obscene or violent language or behavior towards others or themselves.
Actions based on an individual’s sex, race, ethnicity, age, religion, disability, sexual orientation or any other legally protected status.
Openly carrying or concealing of any weapons, devices or objects which may be used as a weapon at a YMCA location or at a YMCA sponsored event or activity. All YMCA facilities have §30.06 and §30.07, Texas Penal Code signage posted.
Smoking, the use of tobacco, or the use of products intended to mimic smoking or tobacco products while in, on, or around YMCA property, program or events.
Using or possessing alcohol or illegal chemicals on YMCA property, in YMCA vehicles, or at YMCA-sponsored programs/events.
Theft or behavior that results in the destruction or loss of property.
Sexually explicit conversation or behavior.
Unsafe, inappropriate, immodest, or sexually revealing attire.
Use of cell phones in locker room or bathrooms.
Loitering within or on the grounds.
Personal fitness instruction (paid/unpaid) by anyone not certified and employed by the YMCA.
Accessing or permitting access to the YMCA facility not in compliance with YMCA security policies. This includes card sharing, presenting false identification, sneaking friends into the facility, failure to provide a photo ID and photo for access, etc.
Using equipment for other than its intended purposes or not following safety instructions. Equipment orientations are available at no cost to all members and guests upon request.
The YMCA conducts regular sex offender screenings on all members, participants and guests. If a sex offender match occurs, the YMCA reserves the right to cancel membership, end program participation and remove visitation access. In addition, the YMCA reserves the right to deny access or membership to any person who has been arrested for or convicted of any crime involving weapons, violence, sexual abuse, or the sale, possession and/or transportation of illegal drugs.
Please notify a YMCA staff person immediately if there is an accident, injury, unusual incident or you believe that that this Code of Conduct is being violated.
Suspension or termination of YMCA membership may result from a violation of this Code of Conduct. While an incident is being investigated, the membership of the person(s) accused of violating this Code of Conduct may be temporarily suspended pending a final decision.
Member Right to Immediate Termination:You may cancel your membership without penalty or further obligation during the first thirty (30) days of your membership by submitting in writing your notice of termination. Memberships may be terminated in person, by fax or email. All membership fees paid to the YMCA, including joining fees, will be refunded to you.
Member Ongoing Right to Termination: After the first thirty (30) days of membership, you may terminate the remainder of your membership at any time by giving the YMCA notice thirty (30) days in advance of the date you want to terminate. Memberships may be terminated in person, by fax or email. If you have an Annual membership, you will receive a refund prorated for the amount of time that you have used the YMCA prior to termination. Joining Fees are NOT refundable after the first thirty (30) days of membership.
Additional Rights to Termination
You, or your estate, may also terminate your membership for the following reasons and receive a prorated refund:
In the case of your death.
If the YMCA is not able to provide membership services because the YMCA fails to open a planned YMCA, or permanently discontinues operations of a YMCA, or substantially changes the operation of the YMCA and no longer offers membership services.
All membership fees paid by the member for the terminated membership, for reasons outlined above, prorated for the amount of time that the YMCA was used by the member prior to termination, will be refunded to the member or his/her estate within fifteen (15) business days of the YMCA receipt of written notice.
I have given authority to the bank or credit card issuer named at the time of membership purchase to honor preauthorized debits drawn by the YMCA on my account for membership payments as indicated. It is understood that the draft on my account shall constitute valid notice of such payment due on my membership. When the bank or credit card issuer honors the payment, my account statement shall constitute receipt for the payment.
Credit Card/Bank Draft Agreement
Credit Card/Bank Draft is a continuous membership plan. Your membership will remain active until you submit a written termination notice.
If you wish to terminate or change your membership in any way, you must give the YMCA a thirty (30) day written notice in advance of the your next draft in order to guarantee termination/change will take effect prior to that draft.
3. The YMCA may, at its discretion, adjust the monthly rate it charges for my membership. You will receive at least 30 days notice prior to any change.
4. Should any preauthorized credit or bank draft not be honored by the issuer when received by them, the YMCA will automatically resubmit that draft for payment within ninety (90) days and add to it a $25.00 service charge. The YMCA service charge is in addition to any service fee your bank may charge.
5. After two (2) unpaid drafts/months, the YMCA will immediately terminate your membership until all payments are up to date.
Other Membership Policies
With approval from the Executive Director, your membership may be placed on hold for (3) months per 12 month period at no charge for reasons of medical injury or illness or extended travel. You must give thirty (30) days written notice prior to the month(s) you wish to have your membership held.
Membership Cards are not transferable to anyone else and remain the property of the YMCA and must be surrendered upon termination of your membership.
There may be a fee assessed for replacement membership cards.
A Joiner Fee will be reassessed to memberships that have lapsed for more than sixty (60) days
The Y photographs and videotapes various activities for promotional use. Please let the photographer/videographer know if you do not wish to be included in pictures.
Your YMCA Photo Release is as follows and stated is stated on all Membership Information Forms: I hereby irrevocably release, consent and allow the YMCA of Metropolitan Dallas to use my/our photographs/likeness, as it pertains to my/our participation with the YMCA, in any manner for promotional efforts without expectation of any reimbursement in connection with its use.
By my signature on the waiver and of my free will, I do hereby agree to indemnify and save harmless the YMCA of Metropolitan Dallas from any and all claims or demands, costs or expenses arising out of any injuries, damages or other losses, whether personal or property, sustained by me or any party to whom I am responsible. By my signature I acknowledge that I have been given information to read with regards to other YMCA policies. I have read and understand the policies on the reverse side.
A joiner fee is a one-time fee paid when you purchase your membership.
Current members are exempt from this fee if the membership is renewed within 60 days of the cancellation date.
Children under the age of 12 must be accompanied and supervised by a parent/adult (age 18 & up) on site at all times, unless the child is in an organized program.
Youth ages 10-14 must meet with a Wellness Coach and complete the Youth Fitness Test in order to earn specific fitness floor privileges. Privileges may include cardio machine and machine weights based on height and maturity during non-peak facility hours and weekends. May workout with a buddy age 15 or older after completing the Youth Fitness Test.
Youth ages 13 and older may participate in group exercise classes after completing a Youth Fitness Orientation with a Wellness Coach.
Bringing a Guest
The YMCA welcomes guests of our members. All guests must present a photo I.D. to enter the facility, and pay the day pass fee.
Day pass fees vary by branch.
7 Day Guest Pass valid at requested YMCA branch only. Pass becomes active on the first day of usage at the YMCA branch selected. User must not have been a guest of the YMCA of Metropolitan Dallas within the last 12 months. Local residents only. Must be at least 18 years or older. Facilities and amenities vary. A photo ID is required to use the guest pass. By providing your personal contact information, you are giving expressed consent to be contacted and/or receive marketing communication by email, direct mail, telephone, text message, instant message and other means, from or on behalf of the YMCA of Metropolitan Dallas.
Child Abuse Prevention Information
The YMCA of Metropolitan Dallas wants all children and teens to be safe. Unfortunately, child abuse does exist, including physical, emotional and sexual abuse and neglect. We take proactive steps in the prevention of child abuse including thorough staff/volunteer screening, child abuse prevention training and staff/volunteer rules aimed at protecting children from abuse.
As a parent you can help to ensure the safety of your child by working with us to keep your child safe. Here are some things you can do:
Talk to your child about his or her experiences in YMCA programs.
Drop in on your child’s programs.
Trust your instincts.
Don’t wait to tell us if something seems “strange.”
Speak up! Listen and watch for signs of your child receiving special attention that other children or teens are not receiving, including favors, treats, gifts, rides, increasing affection or time alone, particularly outside the activities of school, child care and other activities. Ask to see the rules staff and volunteers are required to follow to protect children from abuse. If you know someone is breaking those rules, let us know immediately.
If you have concerns about how your child is being treated in any YMCA sponsored program please let the YMCA know by contacting the YMCA staff person who oversees the program or contacting our Values Line at 888-475-8376.