- What We Offer
- Give to the Y
During your first month as a member, if you are not satisfied for any reason, you may cancel and receive a 100% refund of all fees paid. Annual memberships can be canceled at any time, with a pro-rated refund issued for the unused portion; monthly memberships require 30 days notice.
The YMCA is committed to providing a safe and welcoming environment for all members and guests. YMCA Behavior Standards outline prohibited behaviors as well as expected behaviors.
The YMCA of Metropolitan Dallas is committed to providing a safe, comfortable, and welcoming environment for all and we ask all persons to act maturely, behave responsibly, and to respect the rights and dignity of others at all times when in our facilities, on our property or participating in our programs or events.
This Code of Conduct outlines prohibited actions. This list is not all-inclusive, and the YMCA reserves the right to deny, suspend or revoke membership/access privileges to any person if, in the YMCA’s sole discretion, the actions/inactions of a person are detrimental to the health, safety, or enjoyment of its employees, volunteers, members, or participants.
The YMCA conducts regular sex offender screenings on all members, participants and guests. If a sex offender match occurs, the YMCA reserves the right to cancel membership, end program participation and remove visitation access. In addition, the YMCA reserves the right to deny access or membership to any person who has been arrested for or convicted of any crime involving weapons, violence, sexual abuse, or the sale, possession and/or transportation of illegal drugs.
Please notify a YMCA staff person immediately if there is an accident, injury, unusual incident or you believe that that this Code of Conduct is being violated.
Suspension or termination of YMCA membership may result from a violation of this Code of Conduct. While an incident is being investigated, the membership of the person(s) accused of violating this Code of Conduct may be temporarily suspended pending a final decision.
Member Right to Immediate Termination: You may cancel your membership without penalty or further obligation during the first thirty (30) days of your membership by submitting in writing your notice of termination. Memberships may be terminated in person, by fax or email. All membership fees paid to the YMCA, including joining fees, will be refunded to you.
Member Ongoing Right to Termination: After the first thirty (30) days of membership, you may terminate the remainder of your membership at any time by giving the YMCA notice thirty (30) days in advance of the date you want to terminate. Memberships may be terminated in person, by fax or email. If you have an Annual membership, you will receive a refund prorated for the amount of time that you have used the YMCA prior to termination. Joining Fees are NOT refundable after the first thirty (30) days of membership.
Additional Rights to Termination
You, or your estate, may also terminate your membership for the following reasons and receive a prorated refund:
All membership fees paid by the member for the terminated membership, for reasons outlined above, prorated for the amount of time that the YMCA was used by the member prior to termination, will be refunded to the member or his/her estate within fifteen (15) business days of the YMCA receipt of written notice.
I have given authority to the bank or credit card issuer named at the time of membership purchase to honor preauthorized debits drawn by the YMCA on my account for membership payments as indicated. It is understood that the draft on my account shall constitute valid notice of such payment due on my membership. When the bank or credit card issuer honors the payment, my account statement shall constitute receipt for the payment.
3. The YMCA may, at its discretion, adjust the monthly rate it charges for my membership. You will receive at least 30 days notice prior to any change.
4. Should any preauthorized credit or bank draft not be honored by the issuer when received by them, the YMCA will automatically resubmit that draft for payment within ninety (90) days and add to it a $25.00 service charge. The YMCA service charge is in addition to any service fee your bank may charge.
5. After two (2) unpaid drafts/months, the YMCA will immediately terminate your membership until all payments are up to date.
I hereby irrevocably release, consent and allow the YMCA of Metropolitan Dallas to use my/our photographs/likeness, as it pertains to my/our participation with the YMCA, in any manner for promotional efforts without expectation of any reimbursement in connection with its use.
By my signature on the waiver and of my free will, I do hereby agree to indemnify and save harmless the YMCA of Metropolitan Dallas from any and all claims or demands, costs or expenses arising out of any injuries, damages or other losses, whether personal or property, sustained by me or any party to whom I am responsible. By my signature I acknowledge that I have been given information to read with regards to other YMCA policies. I have read and understand the policies on the reverse side.
A joiner fee is a one-time fee paid when you purchase your membership.
Current members are exempt from this fee if the membership is renewed within 60 days of the cancellation date.
Gymnasium: Members 12 yrs and over may be in the facility without parent supervision.
Upon completion of an orientation with a Wellness Coach or Personal Trainer, youth may use any of the cardio equipment such as the bikes, ellipticals, treadmills, rowers, etc. on the fitness floor. A parent or guardian must be present in the facility. Will be required to wear Orange wristband during time on the fitness floor.
AGES 13-14 YEARS Purple Wristband
Upon completion of an orientation with a Wellness Coach or Personal Trainer, youth may use any of the cardio equipment and the strength machines. This EXCLUDES all free weights, Queenax, any plate loaded equipment, kettlebells and barbells. Will be required to wear Purple wristband during time on the fitness floor.
Upon completion of an orientation with Wellness Coach or Personal Trainer, youth may use any and all fitness equipment unless otherwise noted. Will be required to wear Blue wristband during time on the fitness floor.
Youth must go through an orientation at each age tier to be approved to use the equipment allowed in each tier. Youth must demonstrate the ability and caution to use the fitness area safely and responsibly.
Pool: Members 8 yrs and older may enjoy the pool without parent supervision. Members under 8 must be supervised by a parent in the pool area. Parents must be within touching distance of children while in a pool if the child has a red wrist band and does not desire to wear a personal flotation device.
Adult Locker Rooms: Must be 15 or older to use the Men's or Ladies Locker Room.
3-Day Guest Pass valid at requested YMCA branch only. Pass becomes active on the first day of usage at the YMCA branch selected. User must not have been a guest of the YMCA of Metropolitan Dallas within the last 12 months. Local residents only. Must be at least 18 years or older. Facilities and amenities vary. A photo ID is required to use the guest pass. By providing your personal contact information, you are giving expressed consent to be contacted and/or receive marketing communication by email, direct mail, telephone, text message, instant message and other means, from or on behalf of the YMCA of Metropolitan Dallas.
The YMCA of Metropolitan Dallas wants all children and teens to be safe. Unfortunately, child abuse does exist, including physical, emotional and sexual abuse and neglect. We take proactive steps in the prevention of child abuse including thorough staff/volunteer screening, child abuse prevention training and staff/volunteer rules aimed at protecting children from abuse.
As a parent you can help to ensure the safety of your child by working with us to keep your child safe. Here are some things you can do:
If you have concerns about how your child is being treated in any YMCA sponsored program please let the YMCA know by contacting the YMCA staff person who oversees the program or contacting our Values Line at 888-475-8376.