Your membership dues may be paid in one of two ways: Monthly Automatic bank or credit card debit or you may choose to make an Annual Payment. Cash, check or credit cards, are accepted for both payment plans. Membership dues are subject to change with a 30-day notice to members.
EFT Payment Plan
Under the automatic bank or credit debit monthly payment plan, you make an initial down payment (joiner's fee + first month's dues, initial down payment will not be discounted for GPISD and City Employees ). You then authorize the YMCA and your bank or credit card company to automatically debit your account. Your monthly dues are continuous and require a signed termination or membership change form to alter. All terminations and membership changes require 30 days to process.
Adjusting or Canceling Your Membership
You may adjust your membership (for example, from adult to family) or cancel your monthly debit by giving the YMCA a 30-day notice in writing. There is no contract. A member may cancel membership at anytime. termination form is required for cancellation. A membership change form is required for a downgrade or upgrade.
Membership Hold
Members may temporarily suspend their membership (subject to approval) for up to 3 months during the course of the year for medical reasons or extended travel. Other extenuating circumstances must be approved by an authorized staff member. A Hold form must be completed at least 30 days in advance of the requested hold date. Holding a membership for vacation, short-term illness, business, disability or pregnancy is not permitted.
Transferring Your Membership
If you wish to transfer your branch membership to another YMCA of Metropolitan Dallas branch, you will not be charged a joiner's fee. Simply go to your current branch to complete the termination process, and then go to the new branch you wish to join. If you are leaving the Dallas area and wish to join a YMCA in your new hometown, we can provide a letter stating that you paid a joiner's fee and were a member in good standing.
Refund Policy
Complete refunds will be made on all programs that do not meet minimum enrollment requirements. All refund requests must be made in writing prior to registration deadline and will be subject to a $25 service fee per request. No refunds can be made after the start of a program without proper authorization. All refunds are subject to specific program rules as well as director approval.
Satisfaction Guarantee
We believe so strongly in the quality of our member services and programs that we are willing to provide a satisfaction guarantee of all our memberships. If during the first month of your membership you are not satisfied for any reason you may cancel your membership and receive a 100% refund of both your joiner fee and membership fee.
