

At the YMCA, we strive to consistently provide a safe and open environment throughout our facilities, program locations, sports fields, and anywhere we are delivering our offerings and serving our community.
The YMCA is committed to providing a safe and welcoming environment for all members and guests. We ask all persons to act maturely, behave responsibly, and to respect the rights and dignity of others at all times when in our facilities, on our property or participating in our programs or events.
YMCA Behavior Standards outline prohibited behaviors. This list is not all-inclusive, and the YMCA reserves the right to deny, suspend or revoke membership/access privileges to any person if, in the YMCA’s sole discretion, the actions/inactions of a person are detrimental to the health, safety, or enjoyment of its employees, volunteers, members, or participants.
The YMCA conducts regular sex offender screenings on all members, participants and guests. If a sex offender match occurs, the YMCA reserves the right to cancel membership, end program participation and remove visitation access. In addition, the YMCA reserves the right to deny access or membership to any person who has been arrested for or convicted of any crime involving weapons, violence, sexual abuse, or the sale, possession and/or transportation of illegal drugs.
Please notify a YMCA staff person immediately if there is an accident, injury, unusual incident or you believe that that this Code of Conduct is being violated.
Suspension or termination of YMCA membership may result from a violation of this Code of Conduct. While an incident is being investigated, the membership of the person(s) accused of violating this Code of Conduct may be temporarily suspended pending a final decision.
PHOTOGRAPHY AND VIDEOGRAPHY
Personal photography and videography are strictly prohibited in YMCA locker rooms, restrooms, changing rooms, and Childwatch areas. Personal photography and videography are only permitted in public spaces of the YMCA, including YMCA sponsored events and activities and must:
Photos/Videos taken at YMCA pools or at YMCA swimming events/activities must only be taken from the side of the pool. Photos/Videos taken from either end of the pool are prohibited.
Purpose: The purpose of the Privacy Policy is to make it known to individuals using the YMCA website, online resources and mobile applications, our policies regarding the protection of information shared.
Scope: This policy applies to the personal information that you provide to the YMCA, either through our websites and mobile applications or in person at a YMCA branch or program site. This policy does not apply to your use of unaffiliated sites to which our websites link. This policy does not apply to Personal Health Information (“PHI”) collected through the YMCA Diabetes Prevention Program or any other program offered by The Y that requires the collection of PHI or other HIPPA protected information.
The Chief Operations Officer is responsible for overseeing this policy.
This privacy notice will advise you about our guidelines concerning the use of your personal information, including the reasonable efforts we make to protect your personal information in accordance with these guidelines, and about what choices you have concerning our use of such information. Please read this notice carefully.
The YMCA of Metropolitan Dallas has adopted and implemented this Privacy Policy as part of our commitment to protecting your personal information from misuse.
The YMCA’s website is not directed at children under the age of 13. If you are under 13, please do not provide any personal information on this Website.
1.0 PRIVACY
We keep your private information private by:
Please refer to this policy regularly. The Y may need to change this policy from time to time to address new issues and reflect changes on our websites or within YMCA branches. We will post material changes on our websites or otherwise notify you and update the “Last Date Updated” field in the “Revision History” at the bottom of this page so that you will always know our policies regarding what information we gather, how we might use that information, and whether we will disclose that information to anyone.
This policy applies to the personal information that you provide to The Y, either through our websites and mobile applications or in person at a YMCA branch or program site. This policy does not apply to your use of unaffiliated sites to which our websites link. This policy does not apply to Personal Health Information (“PHI”) collected through the YMCA Diabetes Prevention Program or any other program offered by The Y that requires the collection of PHI or other HIPPA protected information.
The Y collects personally identifiable information (PII) from you when you voluntarily submit such information to us. The collection of PII may occur in person or on a website or mobile application operated, provided or otherwise controlled by The Y. This information may include your name, home address, email address, telephone number, date of birth, demographic information, sex-offender status, membership status, emergency contact information, and other information that we may need to collect in connection with certain events, including but not limited to:
If you do provide us with PII, The Y may contact you based on the information you provide to communicate with you about YMCA activities that may be of interest to you and your family.
The Y will use its best efforts to never disclose any PII about you to any third-party for purposes unrelated to the YMCA without having received your permission except as provided for herein or otherwise as permitted or required under applicable law.
We do not rent or sell PII, including information provided about children, to third-parties. The Y may share PII with trusted service providers, such as payment processors, technology partners or other providers that need access to your information to provide operational or other support services while you are a YMCA member or program participant. In certain circumstances, we may also share information with select similar nonprofit organizations that may offer activities of interest to you.
We may also provide PII to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the provision of such information is required or permitted by law, such as in connection with the investigation or assertion of legal defenses or for compliance matters.
When you make a payment or donation, we collect information to process the financial transaction and may use that information to contact you in the future about The Y and its programs. Your payment information is transmitted to us, using a secure Internet method that helps maintain the privacy of this information. During the time your payment information resides on our computers, it is in an encrypted format and can only be accessed by authorized personnel with a decryption key.
We collect non-personally identifiable information without limitation, through the use of the following types of methodology:
Non-personally identifiable information might include the browser you use, the type of computer you use, technical information about your means of connection to our websites (such as the operating systems and the Internet service providers utilized), and other similar information. Our systems may also automatically gather information about the areas you visit and search terms you utilize on our websites and about the links you may select from within the sites to other areas of the World Wide Web or elsewhere online.
Although an industry-standard do-not-track (DNT) protocol has not yet been established, The Y’s information collection and disclosure practices and the choices it offers to consumers will continue to operate as described in this Policy.
We use non-personally identifiable information for our purposes related to running YMCAs and their programs, and, in particular, to administering websites, and, in the aggregate, to determine what technologies are being used. We may also share aggregate, non- personally identifiable information with third-parties.
Where necessary, The Y may collect certain sensitive information from you, including
Access to sensitive information is restricted to those individuals who have a legitimate need for access. We will not use or disclose your information to third-parties unless such disclosure is necessary to accomplish the purpose for which the information is collected.
Collection of Photographs
The Y may also collect your photograph, by capturing your image at a YMCA or scanning your personal identification card, for the purpose of identifying you as a member, volunteer or program participant. Your photograph will not be used for any commercial purpose without your authorization.
We are mindful that young people need special safeguards and privacy protection. We realize that they may not understand or be able to meaningfully consent to the provisions of our policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We strongly urge all parents or legal guardians to participate in their children’s exploration of the Internet and any online services and to teach their children about protecting their personal information while online.
To provide the services we offer, we sometimes need to collect certain information about children in both online and offline contexts. If we ask for PII from children under 13 in connection with our online services, where required we will comply with the Children’s Online Privacy Protection Act (COPPA), including taking additional steps to protect the privacy of such information, including
We may also need to collect certain information about children and minors in an offline context, such as when
Users may find other content on our websites that link to the sites and services of other third-parties. We do not control the content or links appearing on these sites. Third-party sites or services, including their content and links, may be constantly changing and may have their own privacy policies and customer service policies. We encourage you to review the privacy policies of any third-party sites or services before providing any of them with your personal information.
If you opt-in to receive information from us, you can change your mind later. If at any time you would like to stop receiving such information or opt out of a feature, you may change your options by contacting info@ymcadallas.org. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will make reasonable efforts to do so upon your request, and we are unable to have your information removed from the records of any third-party who has been provided with your information in accordance with this policy.
You may contact The Y with inquiries or complaints regarding the use of information about you. We will use reasonable efforts to grant reasonable requests to access data about the requester. We will also make reasonable requests to correct any incorrect or misleading data about the requester.
2.0 SECURITY
YMCAs take appropriate administrative, technical, and physical measures to safeguard against unauthorized processing of personal information, and against the accidental loss of, or damage to, personal data. However, The Y cannot provide an absolute guarantee of the security of any of our websites or any other site on the Internet.
YMCA websites are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to The Y will be transferred to the United States By using YMCA websites, participating in any YMCA services, and/or providing us with your information, you consent to this transfer.
You can update your personal information by emailing us at info@ymcadallas.org or via a written request mailed to: Brandy Perryman, Chief Operating Officer,146 Town Center Blvd. Coppell, TX 75019. Please do not send Social Security numbers or other sensitive information to us via unencrypted email.
Contacting the YMCA about privacy questions or concerns.
If you have any questions about this Privacy Notice, the practices of this site, or your dealings with this site, please contact the YMCA by sending a letter to:
The YMCA of Metropolitan Dallas
Attn: Marketing Department
146 Town Center Blvd.
Coppell, TX 75019
You may also contact us by e-mail at rwilson@ymcadallas.org.
Privacy Policy Changes
This Privacy Policy was last changed on November 1, 2017. If the YMCA makes changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. The YMCA of Metropolitan Dallas reserves the right to change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted unless we inform you otherwise. A conspicuous notice will be posted at least one week prior to the change. The YMCA treats personal information in a manner consistent with the Privacy Notice under which it was collected, unless you consent to a different use.
Member Right to Immediate Termination: You may cancel your membership without penalty or further obligation during the first thirty (30) days of your membership by submitting in writing your notice of termination. Memberships may be terminated in person, by fax or email. All membership fees paid to the YMCA, including joining fees, will be refunded to you.
Member Ongoing Right to Termination: After the first thirty (30) days of membership, you may terminate the remainder of your membership by giving the YMCA notice at least thirty (30) days prior to your next scheduled payment date. Memberships may be terminated in person or by email. If you have an Annual membership, you will receive a refund prorated for the amount of time that you have used the YMCA prior to termination. Joining Fees are NOT refundable after the first thirty (30) days of membership.
Additional Rights to Termination
You, or your estate, may also terminate your membership for the following reasons and receive a prorated refund:
All membership fees paid by the member for the terminated membership, for reasons outlined above, prorated for the amount of time that the YMCA was used by the member prior to termination, will be refunded to the member or his/her estate within fifteen (15) business days of the YMCA receipt of written notice.
I have given authority to the bank or credit card issuer named at the time of membership purchase to honor pre-authorized debits drawn by the YMCA on my account for membership payments as indicated. It is understood that the draft on my account shall constitute valid notice of such payment due on my membership. When the bank or credit card issuer honors the payment, my account statement shall constitute receipt for the payment.
3. The YMCA may, at its discretion, adjust the monthly rate it charges for my membership. You will receive at least 30 days notice prior to any change.
4. Should any preauthorized credit or bank draft not be honored by the issuer when received by them, the YMCA will automatically resubmit that draft for payment within ninety (90) days and add to it a $25.00 service charge. The YMCA service charge is in addition to any service fee your bank may charge.
5. After one (1) unpaid draft/month, the YMCA will immediately terminate your membership until all payments are up to date.
The Y photographs and videotapes various activities for promotional use. Please let the photographer/videographer know if you do not wish to be included in pictures.
Your YMCA Photo Release is as follows and is stated on all Membership Information Forms: I grant permission for the YMCA to use my and my minor child(ren)’s likeness in a photograph, video, or other digital media (“photo”) in any and all of its publications, including web-based publications, without payment or other consideration. I understand and agree that all photos will become the property of the YMCA and will not be returned. I hereby hold harmless, release, and forever discharge the YMCA from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization.
A joiner fee is a one-time fee paid when you purchase your membership. Current members are exempt from this fee if the membership is renewed within 60 days of the cancellation date.
The YMCA welcomes guests of our members. All guests must present a photo I.D. to enter the facility, and pay the day pass fee. Day pass fees vary by branch. 1-Day Guest Pass valid at requested YMCA branch only. Pass becomes active on the first day of usage at the YMCA branch selected. User must not have been a guest of the YMCA of Metropolitan Dallas within the last 6 months. Local residents only. Must be at least 18 years or older. Facilities and amenities vary. A photo ID is required to use the guest pass. By providing your personal contact information, you are giving expressed consent to be contacted and/or receive marketing communication by email, direct mail, telephone, text message, instant message and other means, from or on behalf of the YMCA of Metropolitan Dallas.
The Dallas YMCA believes that the path of health and wellness starts at a young age and that youth should have access to healthy living opportunities in their daily lives. Parents may choose for their child(ren) to visit the YMCA without adult supervision in accordance with the following youth policy.
AGES 0-7
• Households/Families are welcome to stay together and use the facility
AGES 8–9
• Youth may use the gymnasium and pool during open gym/swim times under the supervision of a responsible guardian 14+ years old.
• Youth may use the fitness floor under the supervision of a YMCA personal trainer or YMCA fitness professional.
AGES 10 and Older
• Youth have full use of the gymnasium/pool* during open times. Swim time capped at 2-hour max per day.
• Youth can participate freely in Group Exercise classes.
• Youth can use the fitness center after completing required orientation.
Free child-watch is available to those on a household membership. Please see Member Services for ages served and time limits.
Facility usage is subject to following all posted and communicated information including but not limited to behavior standards, pool rules, child watch policies and fitness floor/weight room policies.
*Use of pool contingent upon passing YMCA Swim Test.
CHILD PROTECTION – KNOW, SEE, RESPOND
Ensuring children are safe from abuse and able to learn, grow and thrive is the highest priority of the YMCA. We are committed to creating programs that protect children from abuse but we are also committed to providing our families and community with information to keep kids safe everywhere. It is the power of our community knowing, seeing and responding which will make it more difficult for offenders to abuse.
What can you do to protect kids? Visit www.ymcadallas.org/cap for more information.
Hotline: 1-800-252-5400 |
Online: https://www.txabusehotline.org/
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Report by hotline if situation is urgent and needs to be investigated within 24 hours. |
Report online for situations that do not need to be investigated right away. |
If an individual is in immediate danger, call 911. |
We consider this online community one big YMCA. We want to hear from you on social media and about our blogs, but have a few things that we do not allow. We cannot allow posts or comments that contain, discuss or promote:
SOCIAL MEDIA CODE OF CONDUCT
Differences of opinion are welcome as long as they are respectful. Be courteous and respect those asking questions with friendly, informative discussions. If it’s not, it will be deleted. Posters will be permanently banned immediately for a serious, willful, and/or repeated violation of any of these rules.
User-submitted content (including comments, updates, photos and videos) do not necessarily represent the views of YMCA of Metropolitan Dallas.
The statements and opinions posted on ymcadallas.org/blog are offered for educational, informational, and social purposes only, should not be construed as personal medical advice, and are not intended to diagnose any medical condition or replace your or anyone else’s healthcare provider. Please consult with a physician or local healthcare provider before taking any advice that might affect you or anyone else’s health and well-being.
Some links featured on our website, social media, blogs, and forums will take you to non-YMCA websites. The views and opinions of authors expressed on those websites do not necessarily state or reflect those of the YMCA of Metropolitan Dallas.
For more information about this policy, please email: media@ymcadallas.org
All children 14 and under will be required to take a swim test and be identified with a color band to designate the area(s) where they can swim. Any individual whose swimming ability concerns the lifeguard may be asked to take a swim test.
This policy is designed to identify the swimming capability of all children and better protect swimmers and non-swimmers, even in shallow water. The test will be supervised by a lifeguard who is not actively scanning the pool. Please note, some pools do not have a yellow band level.
Swim test: Swim 25 yards in a strong manner in any fashion without stopping or standing and must be able to comfortably submerge face in water.
AGES 0 - 7
AGES 8-9
AGES 10 and Older
*Adult caregiver (18 years or older) may only have on red-band swimmer out of a YMCA-approved Personal Flotation Device at any time.
Responsible Guardian is a person responsible for the youth who is at least 14 years or older.
*Responsible Guardian is defined as a responsible person age 14 or older
**Adult caregiver (18 years or older) may only have one red-band swimmer out of a PFD at a time
* Yellow band level may not be utilized at all pools or during all pool programming.